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How to use
ONRIDE

Everything you need from downloading the app to returning your bike at a station for a green, safe and convenient ride. See the step-by-step process, video guide and key regulations below.

How it works

1
Download & register
Download ONRIDE from App Store or Google Play, register an account with phone number, eKYC and OTP verification. Link bank account to be ready for the first trip.
2
Find a nearby bike
Open the map in app to view bikes and stations around your location in real time. Choose the nearest bike with good battery to start.
3
Scan to unlock
Tap scan and point camera at the QR code on bike frame. Bike lock will automatically open in a few seconds, e-bike ready to roll.
4
Ride safely
Always wear a helmet, ride in designated e-bike lanes and follow traffic laws. Keep reasonable speed and observe to protect yourself and others.
5
Return & pay
End the trip, return bike to any ONRIDE station and park properly. Fare will be automatically deducted from wallet with detailed invoice in app.

Video guide

Watch the 30-second guide to learn how to register, scan to unlock and return a bike at a station.

Find bikes & stations

The ONRIDE map shows nearby bikes and stations in real time. Allow location access to find the nearest available bike. Filter by battery level or reserve a bike briefly while you are on your way.

View the real-time map

Bike and station availability is updated continuously before you leave.

Filter by battery

Sort by remaining battery to pick a bike suited to your distance.

Stations are always nearby

A dense station network helps you ride confidently without worrying about where to return the bike.

Road safety

A safe trip starts before you unlock the bike. Follow these essentials whenever you ride.

Always wear a helmet

Wear and fasten your helmet properly before each trip. This is your most important protection.

Use the correct lane

Stay in bicycle and e-bike lanes, do not ride against traffic or encroach on vehicle lanes.

One rider per bike

Each ONRIDE bike is strictly for one rider. Never carry passengers or bulky cargo.